Subscriptions & Billing

HighFly offers flexible pricing options to meet your team's needs, including special Lifetime Deals during our beta launch.

Beta Launch: Lifetime Deals

🎉 Limited Time Offer - Support early development and get lifetime access to HighFly with our special beta launch pricing.

What are Lifetime Deals?

Lifetime Deals (LTDs) are one-time payments that give you permanent access to HighFly. Pay once, use forever—no recurring subscriptions, no monthly bills.

Available LTD Tiers

Starter - $49 one-time

2 users
Up to 1,000 issues
3 teams
GitHub Integration
Editor Extensions
50MB file uploads

Team - $109 one-time ⭐ Most Popular

5 users
Unlimited issues
2 teams
GitHub Integration
Editor Extensions
300MB file uploads

Business - $199 one-time

10 users
Unlimited issues
5 teams
GitHub Integration
Editor Extensions
300MB file uploads

Enterprise - $379 one-time

20 users
Unlimited issues
10 teams
GitHub Integration
Editor Extensions
300MB file uploads

LTD Benefits

Pay once, use forever - No recurring fees
Lock in early pricing - Protect yourself from future price increases
Support early development - Help us build the future of issue tracking
14-day free trial - Try before you buy
30-day money-back guarantee - Full refund if you're not satisfied

How to Purchase an LTD

Start your 14-day free trial (no credit card required)
Explore HighFly and see if it fits your workflow
During or after your trial, visit the pricing page
Select your preferred LTD tier
Complete one-time payment
Enjoy lifetime access!

LTD vs. Subscriptions

After we reach $100k in revenue, we'll transition to subscription-only pricing for new customers. Existing LTD customers will keep their lifetime access—it's grandfathered forever.

Subscription Plans

Note: Subscription plans are currently available but will become the primary offering after our beta period ends and we reach $100k in revenue.

Free Forever Plan

$0/month - Perfect for solo developers and small teams:

Up to 2 users per organization
Up to 500 issues per organization
Maximum 2 teams per organization
GitHub Integration included
Editor Extensions (VS Code, Cursor, Windsurf)
50MB file uploads per file

Available automatically when your 14-day trial expires and you have 2 or fewer members. No credit card required.

Free Trial

Start with a 14-day free trial with no credit card required:

Full access to all features (Start plan benefits)
No credit card required
Automatic conversion to Free Forever plan if you have 2 or fewer members after trial
Purchase a Lifetime Deal or subscription anytime during or after your trial

Start Plan

Perfect for small teams getting started:

Monthly Billing: $10/month per user Yearly Billing: $8/month per user (save 20% - billed annually)

Features:

Unlimited users
Up to 1,000 issues per organization
Maximum 2 teams per organization
GitHub Integration included
Editor Extensions (VS Code, Cursor, Windsurf)
50MB file uploads per file

Available in monthly or yearly billing cycles. Yearly billing offers a 20% discount.

Business Plan

For growing teams that need more:

Monthly Billing: $15/month per user Yearly Billing: $12/month per user (save 20% - billed annually)

Features:

All Start plan features
Unlimited issues
Up to 10 teams per organization
Advanced GitHub PR sync
300MB file uploads per file
Priority support

Available in monthly or yearly billing cycles. Yearly billing offers a 20% discount.

Enterprise Plan

Contact us for pricing - Custom solutions for large organizations:

All Business features
Unlimited teams
Custom file size limits
SSO & SAML
Advanced security
Dedicated support

Seat-Based Billing

HighFly uses seat-based billing, meaning you pay for each active member in your organization.

Seat Increases: When members join, seats are automatically added and charged immediately
Seat Decreases: When members leave, seat reductions are reflected in your next billing cycle
Seat counts sync automatically with your organization membership

Subscription Management

View and manage your subscription in Organization Settings → Subscription:

View: See your current plan, billing period, and seat count
Upgrade: Change to a higher tier plan (takes effect immediately)
Downgrade: Change to a lower tier plan (takes effect at end of billing period)
Change Billing Period: Switch between monthly and yearly billing

Plan Limits

Each plan has specific limits that are enforced throughout the application:

Teams: Start (2 teams), Business (10 teams), Enterprise (unlimited)
Issues: Start (1,000 issues), Business & Enterprise (unlimited)
File Uploads: Start (50MB), Business (300MB), Enterprise (custom)

When you reach a limit, you'll see upgrade prompts and feature restrictions. Existing content remains accessible.

Billing

Lifetime Deals (LTD)

One-time Payment: Pay once, use forever
Payment Methods: Major credit cards through Polar
30-Day Money-Back Guarantee: Full refund within 30 days if you're not satisfied
Invoices: Automatically generated and sent via email
Application: LTDs can be applied to one organization per purchase
Grandfathered: Your LTD access is permanent, even after we transition to subscriptions

Subscriptions

Payments are processed through Polar, a modern billing platform.

Payment Methods: Major credit cards through Polar's secure payment processing
Billing Cycles: Monthly or yearly (yearly offers discounts)
30-Day Money-Back Guarantee: Full refund within 30 days of purchase if you're not satisfied
Invoices: Available in your Subscription settings with email notifications
Cancellation: Cancel anytime; subscription remains active until end of billing period
Reactivation: Reactivate from Subscription settings

Support

For billing questions or issues, check the Support & Resources page or contact support through your HighFly dashboard.